Chat Support Executive
Job Opening: Chat Support Executive (On-site)
Location: Netaji Subhash Place, Pitampura, New Delhi
Salary Range: ₹20,000 – ₹25,000 per month
Employment Type: Full-time, Office-based
Job Description:
We are seeking a professional and motivated Chat Support Executive to join our team at Netaji Subhash Place. The ideal candidate will possess excellent English communication skills and have a minimum of one year of experience in chat or email-based customer support.
Key Responsibilities:
- Manage customer interactions through chat platforms in a courteous and efficient manner.
- Provide accurate information and timely resolutions to customer queries.
- Maintain proper documentation and update internal systems as required.
- Collaborate with other departments to ensure customer satisfaction and issue resolution.
- Adhere to company standards for professionalism and communication quality.
Required Qualifications and Skills:
- Minimum 1 year of experience in chat or email support (domestic or international).
- Excellent English communication skills – written and verbal.
- Good command of Hindi is an advantage.
- Proficient in basic computer applications (MS Office, typing, CRM tools).
- Graduate preferred.
- Must be willing to work from the Netaji Subhash Place (NSP), New Delhi office.
Compensation and Benefits:
- Competitive salary: ₹20,000 – ₹25,000 per month (depending on experience and communication skills).
- Supportive and professional work environment.
- Performance-based incentives.
- Opportunities for career growth and advancement.
How to Apply:
Interested candidates can upload their CV for consideration.
Job Type: Full-time
Work Location: In person