Customer Resolution Representative

<p>Wells Fargo is looking for a highly motivated and reliable Customer Resolution Representative to join our team. The ideal candidate will be a positive problem solver, providing exceptional customer service to ensure that customer issues are resolved in a timely and satisfactory manner. To be successful in this role, you must have a minimum of 2 years of customer service experience, and excellent communication and interpersonal skills. You must be able to work independently and as part of a team, and possess strong organizational and multitasking abilities. You must also be able to effectively manage customer expectations, and have a passion for helping people. If this sounds like you, we want to hear from you! Responsibilities: Respond to customer inquiries promptly and professionally, providing exceptional customer service to ensure that customer issues are resolved. Apply problem-solving skills to provide solutions to customer issues in a timely and satisfactory manner. Demonstrate excellent communication and interpersonal skills when interacting with customers. Work independently and as part of a team to effectively manage customer expectations. Utilize strong organizational and multitasking abilities to handle multiple customer requests. Assist customers with product information and troubleshooting. Follow up with customers to ensure their satisfaction with the resolution provided. Maintain a positive attitude and have a passion for helping people.</p><p>Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>