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Customer Service Rep

December 15, 2025

About the Role

Join a team of dedicated professionals who are passionate about accelerating the world's transition to sustainable energy.

We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining ongoing customer concerns, working with various partners, addressing tasks in a timely manner, and proactively self-educating on new processes and policies.

Key Responsibilities:

Provide excellent customer service focused on the person and solution
Maintain and follow through on ongoing customer concerns until resolved
Work with various Tesla partners including scheduling, maintenance, process development, etc.
Address tasks in a timely manner
Proactively self-educate and maintain expectations regarding training, courses, and procedural/policy updates

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