Customer Service Rep
At Tesla, we're looking for Customer Service Representatives to join our team and help us Accelerate the World's Transition to Sustainable Energy. As a Customer Service Rep, you'll be the face of our company, providing exceptional service to our customers. You'll work with various partners, including scheduling, maintenance, and process development, to ensure that our customers receive top-notch support.
Key Responsibilities:
- Provide excellent customer service
- Maintain and follow through on ongoing customer concerns until issue is resolved
- Work with various Tesla partners
- Address tasks in a timely manner
- Proactively self-educate and maintain expectations regarding training, courses, and procedural/policy updates