Customer Service Rep
Customer Service Representative
We are seeking a Customer Service Representative to join our team at Tesla. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers.
Your primary responsibilities will include:
- Providing excellent customer service that is focused on the person as well as the solution;
- Maintaining and following through on ongoing customer concerns until issue is resolved;
- Working with various Tesla partners, such as scheduling, maintenance, process development, etc;
- Addressing tasks in a timely manner;
- Proactively self-educate and maintain expectations regarding training, courses, and procedural/policy updates.