Customer Service Rep

Customer Service Representative

We are seeking a Customer Service Representative to join our team at Tesla. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers.

Your primary responsibilities will include:

  • Providing excellent customer service that is focused on the person as well as the solution;
  • Maintaining and following through on ongoing customer concerns until issue is resolved;
  • Working with various Tesla partners, such as scheduling, maintenance, process development, etc;
  • Addressing tasks in a timely manner;
  • Proactively self-educate and maintain expectations regarding training, courses, and procedural/policy updates.
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