Female Receptionist Job ( OYO Hotel )
Hotel Receptionist (Female) Salary (23,000 - 28,000} About Us Join our welcoming team at OYO FLAGSHIP a boutique hotel known for its exceptional guest experience in the heart of the city." Or "We are a busy, well-established 4-star hotel committed to providing excellent service."] The Role We are seeking a professional, friendly, and highly organized Female Receptionist to be the first point of contact for our guests. You are the face of our hotel, responsible for creating a positive first and last impression. This role requires strong communication skills, attention to detail, and a proactive approach to guest services. Key Responsibilities Guest Services: Greet, welcome, and register guests upon arrival and manage check-out procedures efficiently. Reservations & Billing: Handle and confirm room reservations (in-person, by phone, or email) and process payments accurately, including managing cash and credit card transactions. Communication: Answer multi-line phones, respond to emails, and address guest inquiries, concerns, or complaints promptly and professionally. Administrative Support: Maintain an organized and tidy reception area, manage key systems, and coordinate with housekeeping and maintenance staff to ensure rooms are ready and issues are resolved. Local Knowledge: Provide guests with accurate information about hotel services, local attractions, dining options, and transportation