Mega Walk-In Drive_B-19 , Noida Sector-62 Tech Mahindra

Tech Mahindra is seeking Customer Support Executives to join their team in Noida. This is an excellent opportunity for both freshers and experienced professionals to kickstart or advance their careers in customer service within a leading BPM/BPO organization. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support. Key Responsibilities Provide customer support via voice channels. Address customer inquiries and resolve issues efficiently. Maintain a high level of customer satisfaction. Adhere to company policies and procedures. Work in rotational shifts and rotational week-offs. Qualifications / Requirements Any Graduate or Undergraduate with excellent communication skills. 0-5 years of experience in a customer service role. Strong verbal communication skills. Basic computer knowledge. Ability to work in a fast-paced environment. Preferred Skills / Attributes Experience in Inbound Voice Process. Familiarity with Domestic or International Voice Process. Ability to handle customer escalations effectively. Strong problem-solving skills. Excellent interpersonal skills.